FAQ

All customized orders are prepaid and non-refundable since they are made to order. Please ensure that all details provided for customization are accurate. We will confirm all customization details with you before proceeding with the order.

To place a customization order, please contact our customer care team at support@tilmil.in or call us at +91-9565066506. Provide details of your customization request, including the design, size, and any specific instructions. Our team will work with you to create the perfect custom piece for your little one.

We accept returns on non-customized items within 15 days of delivery. Items must be unworn, unwashed, and in their original condition with tags attached. Please contact our customer care team to initiate a return.

Yes, exchanges are available for non-customized items within 15 days of delivery. Items must be unworn, unwashed, and in their original condition with tags attached. Contact our customer care team to arrange an exchange.

To return or exchange an item, please email us at support@tilmil.in with your order number and reason for return/exchange. We will provide you with further instructions.